流配送流程说明
一、发货前准备
二、物流安排
三、装车与发运
四、运输过程管理
五、到货与卸货
-
现场到货通知：物流到达前提前沟通
-
卸货组织：按区域、楼层、空间分类卸货
-
外包装检查：检查包装是否完好，有无明显破损
六、收货验收
-
数量清点：按发货清单逐项核对
-
外观初检：确认无明显运输损坏
-
异常记录：如发现问题，现场拍照并记录
七、问题处理机制
-
运输损坏处理：确认责任并安排补发或维修
-
少件 / 错发处理：及时核实并补齐
-
沟通反馈：第一时间反馈项目负责人
八、配送完成确认
-
签收确认：现场签署收货单或物流签收文件
-
资料归档：整理物流单据、签收记录
-
配送完成：进入安装或交付阶段
九、售后与支持
-
后续协调：配合安装、调试进度
-
物流总结：为后续批次或项目优化物流方案
-
持续服务：确保项目整体顺利推进
Logistics and Distribution Process Description
I. Pre-shipment Preparation
Shipping Plan Confirmation: Confirm shipping time, batches, and delivery sequence based on project progress.
Product List Verification: Verify model, specifications, quantity, and their correspondence to the project.
Finished Product Re-inspection: Confirm that the product's appearance, structure, and packaging are qualified.
Customized Packaging: Use shockproof, moisture-proof, and scratch-resistant packaging; use wooden crates for reinforcement if necessary.
II. Logistics Arrangement
Transportation Method Selection: Select full truckload/dedicated line/logistics distribution based on project location and product characteristics.
Vehicle Scheduling: Reasonably arrange loading time and transportation routes.
Logistics Information Registration: Establish a shipping ledger, recording license plate number, driver, and contact information.
III. Loading and Shipment
Loading Specifications: Arrange products reasonably according to size and installation sequence to prevent crushing and tipping.
Protective Measures: Reinforce and secure to prevent displacement or damage during transportation.
Factory Shipment: Complete loading and officially ship the goods.
IV. Transportation Process Management
Transportation Tracking: Monitor transportation progress in real time.
Anomaly Handling: In case of unexpected situations such as weather or traffic, communicate and adjust the plan promptly.
Arrival Time Confirmation: Confirm the receiving time with the project site in advance.
V. Arrival and Unloading
On-site Arrival Notification: Communicate in advance before logistics arrival.
Unloading Organization: Unload by area, floor, and space.
Outer Packaging Inspection: Check whether the packaging is intact and without obvious damage.
VI. Receiving and Acceptance
Quantity Counting: Verify each item according to the shipping list.
Initial Appearance Inspection: Confirm no obvious transportation damage.
Anomaly Recording: If any problems are found, take photos and record them on-site.
VII. Problem Handling Mechanism
Transportation Damage Handling: Confirm responsibility and arrange for replacement or repair.
Missing/Incorrect Shipment Handling: Verify and replenish promptly.
Communication and Feedback: Provide feedback to the project manager immediately.
VIII. Delivery Completion Confirmation
Receipt Confirmation: Sign the delivery order or logistics receipt document on-site.
Document Archiving: Organize logistics documents and receipt records.
Delivery Completion: Enter the installation or delivery phase.
IX. After-sales Service and Support
Follow-up Coordination: Cooperate with installation and commissioning progress.
Logistics Summary: Optimize logistics solutions for subsequent batches or projects.
Continuous Service: Ensure the overall smooth progress of the project.
